GijiSpot - AI-Powered Surveillance Intelligence

1. Information We Collect

We collect information you provide when creating an account (name, email, organization name), billing information processed securely through our payment provider, and usage data from your interaction with our platform.

Video data: GijiSpot edge devices process video locally on your premises. Raw video footage is never transmitted to or stored on our servers. Only AI-generated events, small thumbnail images, and aggregated metrics are sent to our platform.

2. How We Use Your Information

To provide and maintain our surveillance analytics service
To process billing and manage your subscription
To send alert notifications you have configured (email, SMS)
To improve our platform using aggregated, anonymized usage data
To respond to support requests and inquiries
To communicate service updates and important notices

3. Data Storage & Security

Your data is stored on secure, managed cloud infrastructure with encryption at rest and in transit. All communications between edge devices and our platform are encrypted. Access credentials are securely hashed and never stored in plain text. We follow industry best practices for data protection and security.

4. Data Retention

Event data is retained based on your subscription plan. You may request deletion of your account and all associated data at any time by contacting our support team.

5. Third-Party Services

We work with trusted third-party providers for payment processing, email delivery, SMS notifications, and cloud hosting. These providers are contractually obligated to protect your data and use it only for the services we engage them for. We do not sell your personal information to any third party.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format
Opt out of non-essential communications
Withdraw consent for data processing at any time

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. You can manage cookie settings in your browser at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our platform. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related inquiries, contact us at [email protected] or by mail at GijiTech Software, Toronto, Ontario, Canada.